Vehicle Booking Form
Thanks for submitting the information for your vehicle booking with Cargonaija. Please see the
information below:
We require full payment before vehicle can be booked and delivered to port
Vehicle with oil leakage and non-runners are not permitted.
Photo page of your passport is required when delivering the vehicle to the port.
A copy of the MOT certificate if we are collecting/delivering vehicle to the port on your behalf.
The documents will need to be scanned and emailed or copies sent through the post prior to
shipment of your vehicle
IMPORTANT RULINGS
BATTERIES
Please note with immediate effect, batteries will be disconnected by the port on every vehicle.
Please ensure that shippers know not to cover the batteries with anything that they load.
For example, Mercedes are an issue as they have batteries in the boot, so there can be no loaded
items in the boot as port must have easy access.
Similar with cars loaded onto truck heads. The wheels are sometimes resting on the cover for the
batteries making it almost impossible to get to the battery.
Please also ensure that batteries for stacked / loaded vehicles are disconnected before delivery to
the port.
Batteries will be disconnected for all vehicles for safety on board the vessel during transit at sea.
LOADED GOODS
CAN load personal effects / household goods / items
(No hazardous items, no foodstuffs or perishable goods, no fridges or solar panel batteries – if unsure
on anything please check)
BOOKING INFORMATION
With immediate effect the shipping line now requires that ALL vehicles booked on our Western andSouthern Africa service have the below advised at booking stage, we regret without this they strictly
cannot be booked and there are no exceptions allowed.
Make & Model
Registration
Full chassis number
This is also needed for all loaded /piggy-back units – and if any should change its imperative, we are
informed as we will need to amend booking prior to vessel loading.
There have been some changes in how they process the vessels on their arrival at port (mainly
Dakar) and they now require FULL vessel manifest to be presented to them, so this will need to
include the above information for all units going to other ports also.
Without this they will not allow discharge of vessel or the vessel may be arrested, and large fines will
be incurred.
DELIVERY PROCEDURE
Please note: To comply with new regulations due to UK no
longer being part of the EU, we will need full B/L instructions at the time of booking cargo.
Sheerness port request that all drivers delivering cargo directly into the port (not on a transporter of
some kind) arrange for a second vehicle to follow into the port which can then drive them back out
of the port grounds safely.
Port staff cannot offer drivers a lift back to the Main gate after they have delivered cargo. And due
to
regular health and safety procedures, drivers are also not allowed to walk back to the Main gate.
Driver’s delivering cargo on low loaders/transporters can carry on as normal as they are obviously
able to drive themselves back out of the port, however any escort vehicles accompanying drivers
who are delivering cargo will be asked to wait in a different area. After cargo has been parked in
appropriate lanes the driver can then walk to the escort vehicle and proceed to leave the port.IMPORTANT VEHICLE DELIVERY INFORMATION
Open 0800 to 1630 – Monday to Friday (No Bank Holidays)
Saturday open 0830 to 1130 AM only.
Everyone accessing Sheerness and Tilbury port must have photo ID & hard copy shipping note.
You cannot load any electrical items inside any type of vehicle (this includes mobile
phones, TV, kitchen appliances, washing machines and everything in between).
No refrigeration units of any kind will be accepted.
No waste products, no hazardous items, no oil-based solutions or paint of any kind.
All batteries on all vehicles must be accessible and not covered by loaded vehicles or any
other goods. Ports must be able to access batteries at all times to disconnect once loaded
on the vessel. Vehicles that are loaded on the back of trucks must also have batteries
disconnected before delivering to the port.
Any vehicles with batteries that cannot be disconnected will not be shipped.
All driver’s attending ports must wear the appropriate hi-vis jackets and steel toe cap boots
or they will not be allowed access to the port. Photo ID must be shown.
Any issue please call our office or send us email at
Vehicleshipping@cargonaija.com
For further clarity please see our terms and conditions.
Any person sending items considered to be Prohibited will be subject to their order being canceled.
Drugs*
Drugs or medicines, in any form or state, are fully restricted.
Perishable Goods*
Any product in which quality deteriorates due to environmental conditions through time, needs to be kept chilled or frozen. Such as perishable food like meat, fish, dairy products, flowers etc. are prohibited.
To view the full list of prohibited and restricted items list Click Here . Items found in any of our shipment and deemed to be prohibited can be held by us or courier partners and dealt with as see fit, including but not limited to, disposing of the item.
The services provided to us by the couriers will deliver the following items, however, you do so at your own risk.
The item will not be protected for any loss or damage, however if the item is lost within the network we will refund the cost of the carriage only.
Jewellery*
All jewellery items can be sent but are considered ‘no protection’.
To view the full list of prohibited and restricted items list Click Here. Items found in any of our shipment and deemed to be prohibited can be held by us or courier partners and dealt with as see fit, including but not limited to, disposing of the item.
* Cargo protection must be taken out for any loss to be claimed.
Items Protected For Loss Only. Items found by us or by our courier partners and deemed to be prohibited can be held by us or by our courier partners and dealt with as they see fit, including but not limited to, disposing of the item.