T&C

Terms and Conditions

1. General Disclaimer and Reliance on Information

The materials provided on the Cargonaija website are for general informational purposes only. They do not constitute legal or professional advice and must not be relied upon as such.

To the fullest extent permissible under English law, Cargonaija and Sure Man Ventures Ltd disclaim all liability for any loss, damage, or expense incurred, whether direct or indirect, arising from reliance on or access to the materials on this website.

2. Information About Us

Cargonaija.com is operated by Sure Man Ventures Ltd (“We”), a company registered in England and Wales under registration number 06484353.

3. Access to Our Website

Access to our website is provided on a temporary basis. We reserve the right to modify or discontinue the services offered on our website without prior notice. We accept no liability for unavailability of the site at any time or for any duration.

4. Payment and Delivery of Items

(a) Storage Fees: Any consignment left at our UK or international offices for more than one week without collection will incur a storage fee of $5 (USD) per day. These fees do not cover protection against damage or wear and tear.

(b) Abandoned Items: If storage fees are not settled, the consignment will be confiscated and held until payment is received in full. Items left uncollected for over three months will be auctioned to recover associated costs.

(c) Liability: We are not responsible for damage, wear, or tear to items stored beyond the agreed period. It is the customer’s responsibility to collect their items on time.

5. Packaging Requirements

Customers are solely responsible for ensuring their items are properly packaged. Cargonaija accepts no liability for damage or loss resulting from inadequate packaging. Handling charges do not include packaging services. Items that do not meet packaging standards may be rejected.

6. Sending Goods from Overseas

Customers shipping goods to our offices from abroad must contact us prior to dispatch. Customers are required to provide a copy of their international passport and proof of address. Failure to comply with these terms will release us from liability for any loss, rejection, or non-delivery of goods.

7. Prohibited Items

Cargonaija does not accept prohibited items for shipping, including but not limited to:

• Firearms

• Illicit drugs

• Ammunition

• Counterfeit currency or documents

• Expired drugs

Attempting to ship prohibited items is a criminal offense and will be reported to the relevant authorities. Prohibited items found in consignments may result in immediate cancellation of services and forfeiture of goods.

8. Breakable and Fragile Items

Fragile items, including glassware, porcelain, and china, are shipped at the sender’s risk. Cargonaija does not provide additional protection for these items and accepts no liability for damage during transit.

9. Service Availability Guarantee

While we endeavor to provide global freight services, availability may be restricted by government or customs regulations in certain countries. We are not liable for service unavailability due to such restrictions.

10. Pickup Policies

(a) Payments must be made directly to Sure Man Ventures Ltd via bank transfer. Drivers are not authorized to accept cash payments under any circumstances.

(b) Customers are responsible for loading their cargo. Drivers are not insured to enter customer premises or lift excessively heavy cargo.

11. Limited Liability for Additional Protection

(a) Our liability for any consignment is limited to $25 (USD). Customers are responsible for obtaining additional insurance if required.

(b) The following items are excluded from additional protection:

• Glass items

• Porcelain and fine china

• Jewelry

• Musical instruments not shipped in hard cases

• High-value or rare items

12. Shipment of Vehicles

Cargonaija and its partners are not liable for the contents of vehicles shipped via Ro/Ro or containerized shipping. Customers must ensure vehicles are in good working condition and adequately insured before shipment.

13. Restricted and Prohibited Items

The following items are restricted or prohibited:

• Animal products

• Drugs or medicines

• Hazardous materials

• Liquids

• Perishable goods

• Vehicle parts containing fluids

• Weapons

14. Delivery Time

Delivery times are estimates and may vary due to unforeseen circumstances. Express Service Guarantees are subject to these limitations. Customers will be notified promptly of any delays.

15. Taxes and Duties

Customers are responsible for all customs duties, taxes, and related charges imposed by government authorities in the destination country.

16. Intellectual Property Rights

All intellectual property rights on the Cargonaija website, including content, graphics, and design, are owned or licensed by us and are protected by copyright laws. Reproduction, modification, or unauthorized use is prohibited without express permission.

17. Links to Third-Party Websites

Our website may contain links to third-party sites. These links are provided for convenience only, and we accept no responsibility for their content or any losses incurred through their use.

18. Jurisdiction and Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes arising from these terms.

19. Variations to Terms

We reserve the right to amend these terms and conditions at any time. Changes will be posted on this page and are binding upon publication.

20. Contact Information

For concerns or inquiries, please contact us at info@cargonaija.com.

By using our services, you acknowledge and agree to these terms and conditions.